I received a Nasty call on Thur
Part 1:
Me: Gd afternoon, SP Services. May i help u?
Mr Nasty: Is this Singpower?
Me: Yeah. This is Singapore Power Services. May i help u?
It all started this way.. Then i was chided for saying tt i'm from Singapore Power Services.
B'cos i should say SP Services instead of Singapore Power Services.
But SP Services stands for Singapore Power Services.. Even though we r only the "services", we still belong to SP wad.
Part 2:
Mr Nasty: Y did u all still can to book appointment? Didn't u knoe tt ur Director gav me the permission to send in my reading every month? We r a low consumption firm. Y do u still bother to check?
N so i gav the usual explaination tt it's our job. Usually, customers will understand and relent. However..
Mr Nasty: Give me ur Director's no. I want to talk to him
Me: I'm sorry, but i do not hav the Director's no..
(Actually, i dun even know who's the Director)
Mr Nasty: WAT?? U r a directory n u actually dun have his no.? Wad type of clerk r u??
Yeah.. tt's not a typo. He actually called me a directory. So much for being a v.well English educated man.
N he started to say bad things bout my manager for not doing his job. Blah blah blah..
Part 3:
Me: Can i hav ur contact no. pls?.. So tt i can report to my supervisor about your case. N may i knoe how do i address u?
Mr Nasty: U R NOT SUPPOSED TO HAVE MY NO. IN THE 1ST PLACE!! THE PURPOSE TT I'M CALLING BACK IS TO TELL YOU ALL NOT TO CONTACT ME ANYMORE!! SO Y DO U STILL ASK FOR MY CONTACT NUMBER?? AND U DON'T HAVE TO KNOE WAT'S MY NAME. WAT'S YOUR NAME?
He started shouting over the phone & got even more irritated when he couldn't hear my name. It's not my fault tt i don't use an English name. Anyway, he's a chi guy, and he don't even knoe how to pronounce my surname.
Tt's jus a summary of it. Now, i understand why Cadet always complain about ugly Singaporeans.
The uncles overheard. N they became so adorable.
Omar: Hwee-chi, u want a drink? U want coffee, tea, or milo? (luckily he dunno our fav. office joke..)
Zanial: Don't be so sad.. I brought ______(i can't rmb the name. But it's fried tapioca. A type of Malay food). Here, have one. =D Or u want goreng pisang? I can go out buy for u.
Boss: If u feel like bashing someone up, u can bash Zanial.
Zanial: NONO! Don't beat me! But u can pinch my cheeks. I got chubby cheeks!. =D
Uncle Boo Boo: Dont' feel so sad. U must be thick skin. I everyday kanna scolding from customers yet i've nvr cried b4.
Wahaha, aren't they jus adorable?
I went Chinatown with Wei Wei & Auntie. Shopping's okay.. Food's quite terrible.
N I stunned my mum when i showed her my new specs, hahahAx.
Gonna eat reunion dinner soon!
But it had lost it's purpose..
U used to be free only CNY eve to hav dinner..
Thus i always look 4ward to it.
Even if it means lots of scrubbing, squating, fainting spells..
But all's gone now.
It's jus a routine.
Meaningless.Happy Lunar New Yr! ^-^